Shipping

We aim to ship most purchases within 2 days following the receipt of payment, unless stock items are low and the manufacturer has to make the item up specifically (this will apply to some larger possum items e.g. the possum fur rugs).
We air-mail all purchases by International Air unless you specifically request we use slower (International Economy) or faster (International Express) options. We will also courier the purchase should you prefer this. Please contact us if you wish delivery to be other than by our usual method.
Unless couriered all our purchases are posted using New Zealand Post, the largest and most reputable postal carrier in New Zealand. Air-mail to USA, Canada, Australia, Western Europe, the UK and Asia usually takes between 4 and 10 business days. When you purchase a product from us, you obtain free insurance. In the unlikely event that your purchase arrives damaged or is lost, simply let us know, and we will either replace it (if a replacement is available) or provide a refund - the choice is yours.
We will send your order by Air Mail (allow approximately one week for delivery) unless you request economy (allow three weeks). Use the special instructions box on the secure order form to request economy. You may also use the special instructions box to request courier shipping (we will confirm international courier costs before shipping).

PossumMerinoNZ is an Upfront Merchant on TheFind. Click for info.